{"record":{"tags":["Chatwoot","MCP","TypeScript"],"capabilities":[],"sections":[{"heading":"Reviewed engineering work","body":"Read/support reply operations with required account scope and intentionally limited mutation surface."}],"sources":[{"label":"Curated summary from reviewed implementation; private references retained internally","url":"https://ws.agency/knowledge","basis":"private-project-review"}],"status":"Reviewed engineering work or prototype; current availability and production acceptance require confirmation.","limitations":["Source review is not independent production, security or outcome certification."],"needsReview":["Current support and commercial terms","Independent production acceptance and measured outcomes","Customer-visible sends require normal authorization; no destructive contact administration supported."],"reviewedAt":"2026-10-12","verification":"documentation-reviewed","id":"project:customer-support-mcp","kind":"project","name":"Customer support MCP connector","summary":"Account-explicit support tooling for Chatwoot through MCP.","url":"https://ws.agency/knowledge"}}